Members of our Marketing Support team have responsibility for ensuring that customers who have purchased our advertising products have an excellent experience, so that they enthusiastically renew and expand their purchases. At American Marketing & Publishing, our objective is to take the headaches and heartburn out of what can be a frustrating and confusing media and marketing landscape.
In pursuit of that objective, our Marketing Specialists work closely with our clients on the fulfillment of their advertising orders, making regular outbound calls to advise and guide customers in the use and deployment of CloseBy® Text Marketing and Optima™ services. In providing this assistance, it is the mission of Marketing Support Specialists to re-sell businesses on the value of our offerings to assure strong rates of customer retention, and to upgrade and cross sell these customers additional products and services. Marketing Support Specialists are responsible for closing renewal sales and upgrade sales with existing customers and for making sales to new customers as well.
We are very proud to offer our Field Sales Reps excellent support through our Sales Support Team, located in our DeKalb corporate office. Our Sales Support Specialists are the backbone of our sales force, providing materials and ongoing tools to assist sales reps and managers in the field.
A friendly Sales Support Specialist is always only a phone call away to help a rep or manager with a question, provide additional sales aids, or help connect them with the resource they need to be successful. It is not uncommon for sales support to proactively reach out to provide friendly, helpful assistance in any way needed to a rep or manager they work with.
Helping drive sales behind the scenes is the number one goal of sales support, and our sales force raves about this incredible support team that works so closely with them on a daily basis.
If you are energetic, positive, detail oriented, and love helping others succeed in a fast paced setting, we would love to review your resume!
These days, the media business is the technology business. At American Marketing & Publishing, we pride ourselves in being purveyors of practical local advertising technologies. This requires expertise in building or configuring digital or mobile products and services to fit our markets, andd to fit budgets and real world needs of our customers. Further, it requires that we intelligently support the advertising technologies that we sell, and that we evolve and upgrade those offers consistently so that we maintain our competitive advantages.
Developers and other members of the AMP IT Team work directly with executives and senior managers to configure and deploy digital advertising solutions in sensible and profitable ways. They enjoy the immediate and significant impact that their work has on the success of our clients and appreciate the naturally quick feedback loop that working in a dynamic sales organization affords for iterative development and feedback. If you have experience innovating in a LAMP and Microsoft Technologies environment, we would enthusiastically welcome the chance to talk with you about our company.
With nearly 50,000 established advertising customers and 350 employees working together in a rapidly evolving local media landscape, there are many opportunities at American Marketing & Publishing to drive continually more efficient processes, to build something new from scratch, or to create something eye-catching. As new opportunities open up at our DeKalb, IL headquarters location, we look to fill them with self-directed, independent, highly competent individuals.
If you have an eye for detail, a positive can-do attitude, and skills in design, operations, quality control, customer service or office administration, we would love to review your resume.