Operations Assistant.

Operations Assistant
Last updated: 12/15/2020

Operations Assistant

American Marketing & Publishing, LLC is one of the fastest growing print and digital advertising companies in the U.S. We are looking for a talented individual to successfully to join our team. Are you a team player with interest in taking ownership of your job responsibilities and future?  This is an opportunity to work with an established company and for a great team!  This candidate should be able to multi-task on a variety of operational functions including inventory management. They will also be asked to work closely with our Verification department and perform assigned talks related to our digital products.

 Since being founded in 1997, we have helped small, family-owned businesses get connected to their customers and vital prospects at the most important time of influence. Our business is growing exponentially. American Marketing & Publishing is focused almost exclusively on meeting the advertising and marketing needs of independent, family owned businesses in close-knit small and suburban towns. We help thousands of businesses manage their print advertising in our HomePages Community Directories, CloseBy Text Marketing, and online listings, content, and reviews with OPTIMA; Online Visibility and Reputation Management Services. We partner with businesses to help them win more customers on the major search engines such as Google, Bing, Yelp, YP, and Apple Maps . In 2015, we were named a Google Certified Agency and work with representing businesses with Google Street View technology.

 Example of Duties:

 Operations Duties and Responsibilities include, but are not limited to:

  • Office Supply and Forms Inventory
    • Perform weekly inventory review
    • Place orders for Operations Manager approval
    • Stock inventory upon order arrival
    • Maintain inventory organizational structure 
    • Make recommendations around changes to PAR levels
  • General Maintenance
    • Building(s)
    • Common areas cleaning and sanitization
    • Grounds
    • Corporate Vehicle
  • Satellite Office Maintenance
    • Opening new satellite offices
    • Closing and re-locating satellite offices
    • Quality Control for stocking and cleaning
  • Perform general office administrative and clerical duties
  • Complete errands, as needed
    • Pick up dry cleaning
    • Post Office drop offs
    • Gas in company vehicle
    • Pick up/drop off at Trophy vendor
    • Miscellaneous local supply pick up
  • Open and/or Close Corporate Office
  • iPad Inventory Maintenance
    • Assist with sales rep outreach for returned iPads
      • Enter notes into tracking system
      • Scheduled follow up in accordance with established procedures
    • Proper sanitizing & updates on returned iPads
    • Update SnipeIT
  • Assist Customer Experience with returned Optima Materials
  • Assist Sales Support with the processing of returned Rep Materials
  • Provide back-up support for certain Operations Manager duties during periods of absence

 OPTIMA™ Fulfillment Duties and Responsibilities include, but are not limited to:

  • Review Links: Search web for customer’s presence on up to 27 search sites and collect website links, when available.
  • Recommendation Cards: Create a customer’s recommendation card to send to third party printing vendor.
  • Domain Site Cleanup: Efficiently and effectively remove customers’ listing information including images on the selected sites when a customer does not renew.

 Other Duties and Responsibilities include but are not limited to:

  • Back up to the Receptionist during periods of absence or break periods.
  • Back up for weekly updates of Fulfillment related spreadsheets and Fulfillment calendar
  • Any and all other duties as assigned.


Educational and Other Requirements:

  • Four-year college degree preferred but not required.
  • High School diploma or equivalent required.
  • Valid Driver’s License with proof of insurance required.

 Core Competencies:

  • Basic computer skills and working knowledge of Microsoft Office Suite required
  • Ability to multitask on a daily basis and work in an ever-changing environment
  • Ability to work and stay on task with limited interaction with your supervisor
  • Ability to prioritize projects and strong problem solving skills
  • Must be able to keep yourself and your work area organized and neat

 Functional Demands:

  • Ability to sit for extended periods of time performing computer work
  • Ability to physically move around and lift approximately 20-50lbs


Full Time: Monday-Friday 8:00-5:00

Excellent Health Benefits (Blue Cross/Blue Shield PPO), Prescription Drug, Vision (VSP), Dental (Delta Dental), Disability & Life Insurance

401(k) Retirement Plan with discretionary company match

Paid Time Off including 15 personal/vacation days and 9 additional paid holidays


We Encourage and Consider All Applications