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1. What’s one positive experience you’ve had with a customer recently?
2. What’s one positive experience you’ve had with an Account Manager or OPTIMA™ Team Member recently?
3. What is one new thing you learned in the past month? This can be site specific, Sugar specific, etc.
4. Questions, comments, concerns, enhancement ideas about current processes?
5. Tough Customers and Obstacles?
6. Anything else you’d like to talk about?
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