A Trusted Name in Dowagiac Auto Repair
Since opening its doors in 2003, 1st Choice Automotive, L.L.C. has built a reputation as one of Dowagiac, Michigan’s most reliable auto repair shops. Known for delivering high-quality work and honest service, the team handles everything from oil changes and engine repairs to transmission service, brake replacement, and more. But even the best service can’t grow your business if your customers can’t find you! That’s why in March 2015, 1st Choice Automotive, L.L.C. signed up for OPTIMA™ to strengthen their online presence and stay ahead in an increasingly competitive digital marketplace.
Results That Speak for Themselves
Over the past ten years, the results of this partnership have been impressive. OPTIMA™ has helped 1st Choice Automotive, L.L.C. maintain accurate business information across all major search platforms, ensuring that customers always find the right details when they search online. The business has earned 91 new Google reviews, greatly enhancing its reputation and helping it stand out in local search results. This increased visibility has also translated into action! Over 2,000 people have clicked to call the business directly from Google, and nearly 8,000 visitors have explored their Testimonial Page Website.
Support That Makes a Difference
We’ve been working with Courtney Lovelace who works on the office team at 1st Choice Automotive, L.L.C. and runs point on updates that they may need with their program. For Courtney, the impact of OPTIMA™ goes beyond numbers. What stands out most is the support her Dedicated Account Management Team provides.
“I truly appreciate how my OPTIMA™ team reaches out almost every month to touch base, showing their dedication by trying multiple methods to connect with me—through calls to my office and cell phone, as well as texts and emails. Their approach is thorough and ensures we never miss an update. Additionally, every interaction I’ve had with the team has been excellent; everyone I’ve talked to is consistently kind and polite, making working with them a pleasure. It’s reassuring to know that such attentive and courteous support is just a call or message away.”
A Decade of Growth Through Trusted Partnership
The past decade has shown just how effective the right tools and support can be for independent, family-owned businesses. With the help of OPTIMA™, 1st Choice Automotive, L.L.C. has not only grown its customer base but also strengthened its presence in the community it proudly serves. To explore more stories of how OPTIMA™ is helping local businesses succeed, visit https://www.onlinewithoptima.com/who-we-help/.
