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SolutionsSep 30, 2025

Engage Customers with CloseBy® Interactive Messages

Today’s consumers aren’t just looking for great deals; they want to feel valued. This shift in consumer behavior is why it’s no longer enough to simply promote your products or services. You also need to build genuine connections with your customers! 

As a business owner, building and maintaining these relationships is one of the most powerful ways to grow. One of the most effective ways to do this is through interactive text marketing. By incorporating interactive tools into your text marketing strategy like polls, quizzes, and dynamic messages, you create a two-way conversation that keeps customers engaged. These features grab attention and encourage real-time responses, helping your business rise above the noise and leave a lasting impression.

CloseBy® Text Marketing Drives Real Results

CloseBy® Text Marketing is a powerful tool that brings these strategies to life. It has proven results in increasing engagement and sales, giving business owners the ability to reach their subscribers by just sending a text! Creating interactive messages can be an easy and convenient tool to utilize for whatever challenge you’re facing.

Take a look at The Penguin Again, located in Oconto Falls, WI. They’ve been partnered with CloseBy® since May 2021. When a local cell carrier went down, they relied on CloseBy® Text Marketing to stay in touch. Because phone calls weren’t working, the owner sent out these quick, effective texts instead:

 

Out of 352 subscribers, they had 107 responses, that’s over 30%

Other success stories include New To You in Rochester, WI, and Magnolia Grace Boutique in Bluffton, IN, who used a more playful and creative approach. They took advantage of their CloseBy® program to send the following texts to their subscribers:

New To You Magnolia Grace Boutique
  • Interactive Message: Why did the Chicken Cross the Road?! (reply to this text with your answer)
  • Offer Sent After Reply: To get to New To You .. of course!! LOL! Show this text TODAY to get 15% OFF one regular price Fall item! Valid 8/16 only
  • Result: Received 61 responses!
  • Interactive Message: Happy National Coffee Day! Reply back to this text with your FAVORITE coffee or tea!! (you’ll get a special offer) 
  • Offer Sent After Reply: Thanks for sharing! Enjoy $7 OFF any $35 or more ONLINE purchase! use code COFFEE http://a-m-p.us/fachtf-4f
  • Result: Received 12 responses!

 

These simple text messages don’t just spark conversation – they also open doors to new business. They help business owners reach customers who might otherwise not have been planning to stop in.

In a world where attention is limited and competition is high, interactive text marketing offers a direct and personal way to stand out. No matter if you’re promoting a sale, gathering feedback, or just saying hello, CloseBy® makes it easy to connect with the people who matter most – your customers! With support from your dedicated AMP team, you don’t have to figure it out alone.

Achieve Success with CloseBy®

Want to see similar results for your business? CloseBy® Text Marketing is a powerful way to engage with your customers and drive sales. Visit www.closeby.com to learn more about how the program can help your business, or explore our other Solutions.

written by:
Michelle Quinones